Funeral Service is at a crossroads--trying to maintain the history and tradition of the past while facing a public that demands services that are special, unique and personalized. Doug manning has been addressing the challenges of the funeral profession for years. Now you can read the book in which Doug outlines the issues and offers suggestions and solutions that can transform your firm.
Use the book alone or with the DVD of the same title. The perfect tool for staff training, for round table discussions and for personal growth for those in the funeral professions.
A facilitator's Guide is included in the back of the book with discussion questions matched with both the DVD tracks and the chapters in the book.