Funeral Service is at a crossroads... trying to maintain the history and tradition of the past while facing a public that demands services that are special, unique and personalized. Doug Manning has been addressing the challenges of the funeral profession for several year. Now you can watch and listen to his dynamic presentation as he outlines the issues and offers suggestions and solutions that can transform your firm.
Use the DVD alone or with the book of the same title. (A facilitator's Guide is included in the back of the book with discussion questions matched with both the DVD tracks and the chapters in the book.)
The perfect tool for staff training, for round table discussions and for personal growth for those in the funeral professions.
The Value of the Funeral 60:16 min
Challenges of the Role of the Funeral Director 40:31 min
Challenge of Our Product 23:50 min
Challenge of Diversity 17:49 min
Challenge of Our Fears 13:24 min
TOTAL TIME 155:50 min