InSight Idea Factory Experience

Reimagining the Funeral Journey

Oct 3-4, 2024
Hilton Garden Inn Bricktown
Oklahoma City

Provided by InSight Books & Osiris Software

As the needs of our families change, we must reimagine what their funeral experience journey should be to create a personalized and healing experience focused on grief support and unique approaches from the beginning of the relationship until the completion of
our services.   

Osiris Software and InSight Books are partnering to bring a gathering opportunity for funeral professionals to share ideas for all aspects of our profession—from pre-need to aftercare and everything in between. 

The Idea Factory will be a comprehensive two-day experience where participants share a tool box of resources and practices that can be implemented to elevate their service to families and their business growth.  The panel of facilitators bring expertise
in funeral service, legal, marketing, social media
and finance. 

Click on the flyer and printable registration form below for more information.


Thursday Oct 3  9:00-5:00

Courage­ — elevating the pre-need conversation

Compassion — establishing the relationship at First Call

Curiosity — creating a deeper approach to arrangement

Ceremony — expanding service options and creating meaningful moments

Compliance — understanding best practices for business

Friday Oct 4  9:00-5:00

Customer Engagement — developing skills for marketing and social media

Consistency — embracing grief support and aftercare strategies

Cash — embracing new ideas for pricing and revenue

Compilation — Sharing ideas and take-it-home ideas to be implemented

Optional Opportunity: The Experience hotel is blocks away from the Oklahoma City National Memorial & Museum. InSight staff will be doing a guided tour of the Memorial on the day before the Experience starts, Wednesday, Oct 2, at 3:00 p.m. We will meet at the Museum and you can buy your tickets at that time. The tour will take approximately 2 hours. We would love for you to join us at this optional event and the Memorial is well-worth making a part of your time in OKC. Meet us at 620 N Harvey Ave, Oklahoma City, OK 73102.

Participation will be limited. 

Registration includes materials and breakfast and lunch for the two days

Cancellation Policy

Payment is due 14 days prior to training or registration will be subject to cancellation.
If you need to cancel your paid registration:
30 days before training dates 100% refund
15 days before training dates 75% refund
10 days or less before training dates 0% refund

CE Information for Funeral Directors TBD

More Information
If you are intrigued and have questions regarding this new gathering concept, email Glenda Stansbury at glenda@insightbooks.com

Note: InSight & Osiris make every effort to assure an adequate number of participants in order to hold the training session. However, if we determine that it is not feasible to hold the session based upon enrollment, we will contact you immediately. We will be happy to refund your registration fee. 

InSight Books & Osiris Software are divisions of Funeral Directors Resource, Inc.

Idea Factory Flyer & Printable Registration Form

InSight Idea Factory Experience

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