A Chance to Touch, A Chance to Serve, A Chance to Heal
by Doug Manning
Funeral Service is at a crossroads... trying to maintain the history and tradition of the past while facing a public that demands services that are special, unique and personalized. Doug Manning has been addressing the challenges of the funeral profession for several year. Now you can watch and listen to his dynamic presentation as he outlines the issues and offers suggestions and solutions that can transform your firm.
Use the DVD alone or with the book of the same title. (A facilitator's Guide is included in the back of the book with discussion questions matched with both the DVD tracks and the chapters in the book.)
The perfect tool for staff training, for round table discussions and for personal growth for those in the funeral professions.
60:16 min The Value of the Funeral
40:31 min Challenges of the Role of the Funeral Director
23:50 min Challenge of Our Product
17:49 min Challenge of Diversity
13:24 min Challenge of Our Fears
TOTAL TIME 155:50 min